The customer data platform for organisations that run on people
Every member, one view. Governed by TellParrot.
Roost is where a community organisation works with its people day to day: members, donors, families, volunteers. The record stays mastered in TellParrot, so what your staff see is the same record your auditor can trust.
- Runs on Microsoft Azure
- Sign in with Microsoft 365
- Every module a switch
- Gave to the spring appeal$50 · monthly
- Guardian of Sam · Riverside clubconsent on file
- Asked to correct her postcodewith TellParrot
- Follow-up: thank her in persondue Friday
One record
Per person, mastered upstream, never edited in place
Consent
Checked at the moment of sending, not at import
Any organisation
Currency, financial year and receipts set per workspace
Evidence
Every change, who made it, and where the value came from
The problem
Your organisation already knows its people. In six places.
The membership system has one spelling, the mailing tool another, the ticket platform a third. The donations live somewhere else again. Nobody is wrong; nobody has the whole person.
Membership system
Ada Demo
Mailing tool
ada demo
Event tickets
A. Demo
Donations
Ada Demo-Smith
The spreadsheet
Ada
Someone's inbox
ada.demo@…
One record
Ada Demo
Every spelling matched, every source kept, every change traceable. That is what Roost receives.
- Sources
- 6
- Duplicates
- merged
- Lineage
- kept
How it works
TellParrot masters the record. Roost does the work.
TellParrot takes every source, matches the duplicates, scores the quality and keeps the lineage. Roost receives that golden record and gives staff and members something to do with it. A change never happens in place: it goes back to the master and returns as the next delivery.
01
A member asks
Ada changes her postcode in the portal. Nothing on her record changes.
02
Roost records a request
The correction is written down with who asked and when, and sent to TellParrot.
03
A person reviews it
In TellParrot's queue, a steward accepts it. The master changes, with lineage.
04
The value comes back
The next delivery carries it. Roost shows the new postcode, and where it came from.
What is in it
The core, plus 15 modules. Each one a switch.
People, notes, segments, the inbox, consent, payments, feeds, the audit trail and the team are always on. Everything else is switched on per organisation. Describe what you do in your own words and Roost proposes the switches, saying which phrase decided each one; a person reads it and saves.
Reach
- Campaigns and journeys
- Forms and surveys
- Website
- Stories and requests
- Conversations
Money
- Fundraising
- Cheque deposits
- Workplace giving and partners
- Memberships
- Shop
- Money by area
- Grants
Delivery
- Events
- Programmes
- Volunteers
Members and families
A portal that reads like a letter, not a control panel.
Members see their own record and ask for corrections. Parents see a child's published record once the organisation approves them. Everyone chooses how they are contacted, and the choice is honoured at the moment of sending.
Their record
What we hold, and how to correct it
Their choices
Email, text, post, phone
Their giving
Receipts, monthly gifts, a card to change
Their family
A child's programme, published to a guardian
Who it is for
Built for organisations whose product is people.
A youth programme with clubs and camps. A conservation society with members and sightings. A parents' association with events and a shop. A membership body with renewals and a magazine. Each is a workspace with its own currency, financial year and receipt wording.
Youth and programmes
Clubs, camps, the door
Community and conservation
Members, sightings, appeals
Schools and associations
Events, tickets, a shop
Membership bodies
Plans, renewals, the list
Security
No passwords. No edits in place. Nothing changes quietly.
Staff sign in with a one-time link or their Microsoft 365 account. Every action checks a capability from one permission matrix. Provider secrets are encrypted at rest. The audit trail records who did what, and the master record keeps where every value came from.
Next step
Ready to see your people become one record?
Tell us what your organisation does. We will set up a workspace, connect it to TellParrot, and walk the first feed in with you.