For families

We provide a wide variety of activities over a term, including special themed days, drama, sport, art and craft, science, cooking, and much more. The program caters to children's age, developmental needs, skills, and interests, with a commitment to ensuring inclusion for children with additional needs.

• We understand the importance of play, including spontaneous, child-initiated play;
• We allow quiet time to do homework and provide encouragement;
• We actively seek input and feedback from educators, children, and families and evaluate programs weekly;
• Children will be provided with a choice of activities each day, with a big emphasis on friendship.

Nutrition is a core part of our program. Children need a good start to the day with a filling and healthy breakfast, and at 3pm they are hungry again so require a tasty afternoon tea with a good balance of fresh food, fruit, and vegetables. Our menus are developed in line with EQ's Smart Choices Guidelines and PANOSH and we are members of Nutrition Australia. Menus are on display at the service and change weekly. All products used are of high quality, with an emphasis on using organically grown, free-range foods as much as possible. During vacation care, we are fully catered offering nutritious breakfast, morning tea, lunch and afternoon tea each day.

In our custom-designed OSHC Pavilion, located between the Pool and Tennis Court. The OSHC Office is located under A Block facing Wentworth Parade, and we also use the Hall and much of the outdoor play space and playgrounds on the school grounds. We operate out of some of the school classrooms on wet weather days also.

Enrolments are completed online via the Xap web portal. Everything you need is on the Enrol page.

Bookings may be permanent or casual. However, to hold your place at the centre on a given day, permanent bookings are advised. If additional places become available on certain days, casual bookings will be accepted for children who require care on a non-regular basis. A slightly higher fee is charged for casual bookings for each session type.

No. A parent/guardian (or other authorised adult) must sign children in for before school care and vacation care and sign a child out for after-school care and vacation care. For drop off and pickup, parents are welcome to park on Wentworth Parade in the Stop Drop Go Zone before 8am and after 3.30pm.

Children need to be collected on time. There is a late collection penalty of $15.00 for every 15 minutes (or part thereof) after 6.00pm. Please let staff know if you are going to be held up to avoid concern by children and staff.

Yes. Parents can do a "Gate Sign In" on Wentworth Parade between 7.00am and 7.30am each morning, where an OSHC educator will be present just inside the Wentworth Parade gate. Park, walk your child to the gate, sign in and leave quickly to avoid congestion during this busy time.

Please advise as soon as possible via the Xap online portal. Fees will not be charged for non-attendance if 1 full week or more notice is given. Notification is also important for safety reasons and to prevent time wasted looking for an absent child. The Coordinator will ring you to confirm an unexplained absence. Failing to notify of an absence is charged at $10/child/occasion, subject to one exception/calendar year.

If you require changed days, or casual days, please advise us via the Xap online portal, Casual Booking App or via email.

Parents will be advised if any accident/injury has occurred. Minor incidents will be notified to the parent on collection. Major incidents will be notified as soon as possible. A detailed description of the incident and any action taken by staff will be filed in the Accident/Incident folder. In the event of a serious injury, a local doctor/ambulance will be contacted immediately, then the parent/emergency contact will be notified.

In addition to our planned program, the service aims to offer optional additional activities facilitated by our talented team of educators, such as our Budding Chefs Program, Touch Rugby, Netball, Dancing, Speech and Drama and many more.

Children can also transition back and forth from other extra-curricular activities provided on school grounds by external providers (eg. tennis lessons, martial arts, environmental club, chess club) if the additional activities permission form is completed by the parent and suitable transitioning arrangements have been put in place. Please see the Coordinators for details. The permission form is in the documents at the top of this page.

Fees will be charged LESS any Child Care Subsidy (CCS) due. It is the parent/guardian's responsibility to register with the Family Assistance Office and to provide the service with the following information to ensure childcare entitlements/childcare tax rebate is received:

• Child CRN
• Parent CRN
• Date of birth of parent(s) and child

Remember – CCS can only be deducted from the date we are advised by the Family Assistance Office. It is your responsibility to advise the Family Assistance Office promptly of any changes to your circumstances, which may affect your subsidy.